Do patients value the opportunity to access their ambulatory visit notes in the EMR?

That’s the question this study addressed by asking over 100K patients that received care at 3 health systems that had been giving patients access to their notes since 2010. Some interesting findings:

  • About 40% of those who had read a note had shared a note with someone else

  • 63% “rated this practice as very important for choosing a future provider.”

  • “Less educated, nonwhite, older, and Hispanic patients, and individuals who usually did not speak English at home, were those most likely to report major benefits from note reading.”

I agree with the authors recommendation: “At a time when medical practice in the United States is moving toward shared notes as a new standard, the patients participating in this study offer both affirmative and provocative reports, but building shared notes into the fabric of care remains a work in progress.”

What is your organization doing to help patients benefit from OpenNotes?

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When patients view their records, does it improve medication adherence?