About
I Have Seen Onsite Clinics From the Inside
ABOUT BENEFITSDOC
I am Dr. David Claud, a physician and the founder of BenefitsDoc. I help employers, unions, and their benefits advisers find out whether their onsite clinic is doing its best. Then I work with clinic leaders to make it better.
My focus is practical: clearer goals, useful reports, and better teamwork around patient care.
Why I Do This
For six years, I served as the first Chief Medical Officer of Activate Healthcare, which later merged with Paladina Health. While I was there, it grew from about 15 clinics to about 65, in 16 states. My job was to engage our physicians, nurse practitioners, and physician assistants in continually improving the quality of care and the value they delivered to our clients. In 2019, Activate was named Best in KLAS for worksite health services.
Along the way, I helped create:
A shared model for how clinicians and care teams work with patients and manage whole groups of patients
A peer chart review program, so clinicians learn from each other
Chart reviews at 30, 60, and 90 days for every new clinician
Quality meetings and incident reporting that involve clinicians directly
A Patient Safety Organization, a protected way to report safety events and learn from them
Other Experience
Medical Director at Baylor Scott & White Quality Alliance. I was the clinical partner for direct-to-employer and value-based care work. I applied clinical and population-health expertise to help improve outcomes and reduce avoidable use of care for employer groups.
National Medical Director, National Accounts, at OptumHealth (UnitedHealth Group). I gave clinical guidance on case management, disease management, and treatment decision support for self-insured employers.
Chief of Care in the Community at the Central Texas VA Healthcare System. I worked to improve how veterans’ care with outside providers is coordinated and measured.
Interim Chief Medical Officer of a rural, 65-bed MaineHealth hospital. I helped clinicians adopt e-consults (quick specialist advice without an office visit) for hepatitis C treatment, and a telestroke program.
Credentials
MD, University of Illinois Chicago
PhD in Community Health, University of Illinois Urbana-Champaign
Certified Health Value Professional, Validation Institute
Patient safety certificate, Johns Hopkins Medicine
Certificate, AI in Health Care: From Strategies to Implementation, Harvard Medical School (2025)
Certificate, Jefferson Population Health Academy (2015)
How I Can Help
Strengthen your oversight of your onsite clinic with independent physician review
Check how well your onsite or employer-sponsored clinic is working
Set clear goals and measures with you and your clinic partner
Look at care quality, patient engagement, specialist referrals, and clinical oversight
Bring employers, advisers, and clinic leaders together
Help clinicians adopt the habits that high-value care needs
Want to talk about your clinic? Schedule a Conversation, or get a free review of your clinic report.